argo accounting • privacy policy

Privacy Policy

Last Updated: October 2025

Welcome to ARGO Accounting & Business Services (“ARGO”, “we”, “our”, “us”).
Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.

1. Who We Are

ARGO Accounting & Business Services is an Australian accounting and advisory firm providing taxation, business advisory, bookkeeping, and compliance services to individuals and businesses.
We operate under the guidance of CPA Australia, IPA, and TPB standards and maintain strict confidentiality across all client information.

2. Information We Collect

We collect personal and business information necessary to deliver our professional services and improve your online experience. This may include:

Your name, email address, phone number, and postal address.
Business details such as ABN, ACN, and financial information.
Taxation and superannuation data required for compliance and lodgements.
Website interaction data (via cookies and analytics tools).

We collect information through:

Online contact forms and client onboarding forms.
Emails, calls, and in-person consultations.
Website analytics tools such as Google Analytics.
Website interaction data (via cookies and analytics tools).

3. How We Use Your Information

We use your information to:

Provide accounting, taxation, and advisory services.
Respond to your enquiries and manage our client relationship.
Comply with ATO, ASIC, and TPB requirements.
Send updates, reminders, or newsletters (only with your consent).
Improve our website and client experience.

We do not sell, trade, or rent your personal information to any third party.

4. Cookies and Website Tracking

Our website uses cookies to improve usability and performance.
Cookies help us analyse website traffic, remember user preferences, and provide a better browsing experience.

You can disable cookies in your browser settings; however, some parts of our website may not function properly without them.

We may also use Google Analytics or similar tools to collect anonymous visitor data such as:

Pages visited, time spent, and referring websites.
Device, browser, and geographic location (non-personal).

All data collected through analytics is anonymous and used solely to enhance our website experience.

5. Data Storage and Security

We take the security of your information seriously.
All personal data collected is stored securely in encrypted systems protected by passwords, firewalls, and access controls.

We use reputable accounting and cloud software providers that comply with Australian data protection standards.
Access to personal information is restricted to authorized staff and contractors who are bound by confidentiality agreements.

6. Disclosure of Information

We may disclose your information to:

The Australian Taxation Office (ATO), ASIC, and other government bodies (where legally required).
Our professional advisers, auditors, or IT service providers (bound by confidentiality).
Offshore processing staff in Fiji, who operate under strict data protection protocols and confidentiality agreements.

We will never disclose your information to unrelated third parties without your consent, except as required by law.

7. Links to Other Websites

Our website may contain links to external websites.
Please note that we are not responsible for the privacy practices or content of those sites.
We encourage users to read the privacy policies of any linked websites before providing personal information.

8. Access and Correction

You have the right to request access to or correction of any personal information we hold about you.
To make a request, please contact our Privacy Officer (details below).
We will verify your identity before releasing or amending any information.

9. Data Breach Notification

In the unlikely event of a data breach, we will act promptly in accordance with our Data Breach Response Policy and the Notifiable Data Breaches (NDB) Scheme.
If your personal information is involved and there is a risk of serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required by law.

10. Contact Us

If you have any questions or concerns about our privacy practices, or if you wish to access or correct your information, please contact our Privacy Officer:

Privacy Officer: Avinesh Ram
Company: ARGO Accounting & Business Services
Address: P.O. Box 8221, Blacktown NSW 2148
Phone: 1300 00 2746 / Press Option 1
Email: avi.ram@argo-abs.com.au

11. Updates to This Policy

ARGO may update this Privacy Policy from time to time.
Any changes will be published on this page, and the “Last Updated” date will reflect the most recent revision.

Your Privacy, Our Commitment

At ARGO Accounting & Business Services, protecting your information is not just a legal responsibility — it’s a core part of our professional ethics and our commitment to integrity, trust, and transparency.